Block Time Packages

Prepaid hours to implement the solution, migrate your systems, or provide ongoing support.

Pricing:

• 2 Hours — $199 - Quick fixes and single-task projects
• 5 Hours — $450 - Migrations and multi-step deployments
• 10 Hours — $750 - Major projects and monthly retainers

What Customers Use Block Hours For:

• "We need to migrate off our current email host" — Move to StrataMail without downtime
• "We want to reduce Microsoft 365 costs" — Set up hybrid split-domain (365 + StrataMail)
• "Our website keeps getting hacked" — Migrate to Secure VPS and harden security
• "We need proper backups" — Deploy Proxmox Backup Server with offsite replication
• "Manual data entry from emails is killing us" — Set up email parsing automation
• "We want to white-label spam filtering" — Configure SpamWeeder branded portals
• "DNS changes scare us" — Handle MX record changes and DNSSEC setup

Hours never expire. Use them when you need help getting things done.

Request Block Hours →

Email Parsing & AI Automation

Stop manually copying data from emails. Automate it.

Problems We Solve:

• "We manually enter orders from vendor emails" — Parse emails automatically, create database entries
• "Support tickets come via email and get lost" — Auto-extract ticket info and route to correct team
• "We copy invoice details into our accounting system by hand" — Parse invoices, trigger approval workflows
• "System alerts email us but we miss critical ones" — Parse alerts, create tickets, notify on-call staff
• "We can't use cloud AI due to privacy concerns" — Deploy local LLM on your infrastructure

How It Works:

• Email arrives → AI extracts structured data → Triggers automated action
• Integrates with StrataMail for smart routing
• Uses n8n workflows to connect to your CRM/database
• Available as standalone service or white-label for resellers

Discuss Automation →

Technical Troubleshooting

Something's broken. We'll find the problem and fix it.

Email Problems:

• "Our StrataMail isn't sending/receiving" — Diagnose mail server issues
• "Emails are going to spam at Gmail/Outlook" — Fix SPF/DKIM/DMARC configuration
• "Hybrid routing stopped working" — Debug Microsoft 365 + StrataMail connector issues
• "SpamWeeder quarantine isn't releasing messages" — Fix filter configuration
• "We're getting bounce messages" — Trace delivery path and fix routing

Server & Hosting Problems:

• "Website is slow or timing out" — Diagnose VPS performance issues
• "Proxmox VM keeps crashing" — Fix virtualization problems
• "Site broke after moving to VPS" — Fix migration issues and permissions
• "DNS changes didn't work" — Debug propagation and DNSSEC errors
• "SSL certificate errors" — Fix certificate chain and configuration

Security Issues:

• "Site sending spam" — Find and remove malware (see Repair tab for full cleanup)
• "Strange login attempts" — Investigate and lock down access

Get Help →

Email Deliverability Services

Your emails aren't reaching customers. We'll fix it.

Common Problems:

• "Our emails go to spam at Gmail" — Fix SPF/DKIM/DMARC authentication
• "We're on a blacklist" — Get delisted and fix underlying issues
• "Just moved to dedicated IP, now emails don't deliver" — Proper IP warmup process
• "Customers say they never got our emails" — Trace delivery and fix routing
• "Microsoft/Google is blocking us" — Fix reputation and authentication issues
• "Shared IP affecting our deliverability" — Move to dedicated IP with proper setup

How We Fix It:

• Audit your StrataMail SPF/DKIM/DMARC configuration
• Check DNS records (MX, PTR, DNSSEC)
• Verify spam filter routing (SpamWeeder/Proofpoint/VIPRE)
• Fix hybrid split-domain deliverability (Microsoft 365 + StrataMail)
• Monitor and maintain sender reputation

Includes ongoing monitoring to catch problems before they affect your business.

Fix Deliverability →

Website Repair & Web Forensics

Your site got hacked. We'll clean it and prevent it from happening again.

Signs You've Been Compromised:

• "Google says my site may be hacked" — Malware warning in search results
• "Site redirects to spam/gambling sites" — Malicious code injected
• "Mysterious files appeared on the server" — Backdoor access installed
• "Site sending spam emails" — Mail server compromised
• "Cleaned it once but it came back" — Backdoor still present
• "Don't know how they got in" — Need forensic analysis

What We Do:

• Forensic Analysis: Find out HOW they got in
• Complete Cleanup: Remove all malware, backdoors, and injected code
• Security Hardening: Fix the vulnerability so it doesn't happen again
• Google Delisting: Submit for malware warning removal
• Upgrade Path: Move from vulnerable cPanel to Secure VPS

Prevent Future Attacks:

• Set up Proxmox Backup Server for clean recovery point
• Implement file integrity monitoring
• Move to hardened hosting environment

Emergency Repair →

Backup & Continuity Planning

Don't wait for disaster. Protect your data and email NOW.

Email Continuity Problems:

• "Email server went down, we lost messages" — StrataMX Backup queues mail during outages
• "Server maintenance means no email" — Automatic failover, zero lost messages
• "ISP outage killed our email" — Messages queue and deliver when you're back

Backup Problems:

• "We don't have backups" — Set up Proxmox Backup Server or remote rsync
• "Not sure if our backups actually work" — Test restore procedures
• "Backups on same server as data" — Set up offsite replication
• "Ransomware encrypted everything" — Restore from clean backup
• "How long can we afford to be down?" — Design recovery strategy

What We Set Up:

• StrataMX Backup: Email continuity for StrataMail (no lost messages)
• Proxmox Backup Server: VM backups with deduplication and offsite replication
• Remote Rsync Backup: Encrypted offsite backup for files and servers
• Recovery Testing: Verify backups work BEFORE you need them
• Documentation: Step-by-step recovery procedures

The question isn't "if" you'll need backups. It's "when."

Get Protected →